What clients see when they book online

Walk through the public booking page from the client's point of view — picking a day, a time, and requesting it.

When you share a booking link, the client opens it in their browser — no account or login required. The page shows your (or your organization's) branding, the property being inspected, and your real open availability.

The info panel

A sidebar shows:

  • Your logo and name, and the property address
  • Duration — roughly how long the inspection will take
  • Time zone — shown in a friendly label (e.g. "Mountain Time · MDT")
  • Inspector — your name
  • A short "Good to know" list explaining that you review and confirm the request, that they'll get an email once it's confirmed if they leave an address, and that they're welcome to attend

Picking a time — three steps

Step 1 — Pick a day. A month calendar highlights days with open slots; everything else is disabled. Clients can page forward and back, bounded to how far out you allow bookings.

Step 2 — Pick a time. Open times for the selected day appear as buttons, grouped under Morning and Afternoon. Selecting one shows a summary strip with the date, time, duration, and end time, with a Change link to go back.

Step 3 — Your details. The client enters their full name (required), phone, email, and optional notes for the inspector (gate codes, pets, areas of concern, etc.), then clicks Request this time.

After they submit

Submitting doesn't book the slot immediately — it sends you a request. The client sees a confirmation screen: "A time has been requested", with a note that you'll confirm it shortly. They can click Pick a different time to change their request before you act on it.

Once you confirm the request (see Turn scheduling on for an inspection, or opt out), revisiting the same link shows "Your inspection is scheduled" with the confirmed date and time.

If a slot is taken by someone else between the client selecting it and submitting, they'll see an error and the picker refreshes to show current availability — the same slot can never be double-booked.
If the booking link has been disabled, replaced, or scheduling has since been turned off, the client instead sees "This scheduling link is no longer active" and is told to contact you directly.