[{"data":1,"prerenderedAt":473},["ShallowReactive",2],{"help-\u002Fhelp\u002Ftemplates\u002Fcomment-library":3,"help-nav":247,"help-surround-\u002Fhelp\u002Ftemplates\u002Fcomment-library":468},{"id":4,"title":5,"body":6,"category":237,"description":238,"extension":239,"icon":240,"meta":241,"navigation":242,"path":243,"seo":244,"stem":245,"__hash__":246},"help\u002Fhelp\u002F03.templates\u002F5.comment-library.md","Comment library",{"type":7,"value":8,"toc":227},"minimark",[9,13,18,80,85,153,156,160,185,188,192,202,220],[10,11,12],"p",{},"The comment library holds the text you write on most inspections: roof\nnarratives, limitation notes, common defects. It lives on your template, so\neveryone in your organization who uses that template shares it.",[14,15,17],"h2",{"id":16},"adding-comments","Adding comments",[19,20,21,30,39,61,68],"ol",{},[22,23,24,25,29],"li",{},"Open a template and select a ",[26,27,28],"strong",{},"subsection",".",[22,31,32,33,35,36,29],{},"Scroll below the fields to ",[26,34,5],{}," and click ",[26,37,38],{},"Add comment",[22,40,41,42,45,46],{},"Choose a ",[26,43,44],{},"type",":\n",[47,48,49,55],"ul",{},[22,50,51,54],{},[26,52,53],{},"Narrative",": inserted into one of the subsection's multiline text fields. Pick which field it belongs to.",[22,56,57,60],{},[26,58,59],{},"Finding",": fills a warning's message and recommendation. You can pin it to one field, or leave it available to any field in the subsection. Findings also carry a severity, used when you start a new warning from one.",[22,62,63,64,67],{},"Give it a short ",[26,65,66],{},"title",". Only you see this, in the picker.",[22,69,70,71,74,75,79],{},"Write the text. Use the ",[26,72,73],{},"merge field"," buttons, or type ",[76,77,78],"code",{},"{",", to insert values that change per inspection.",[81,82,84],"h3",{"id":83},"merge-fields","Merge fields",[86,87,88,101],"table",{},[89,90,91],"thead",{},[92,93,94,98],"tr",{},[95,96,97],"th",{},"Merge field",[95,99,100],{},"Fills in with",[102,103,104,113,121,129,137,145],"tbody",{},[92,105,106,110],{},[107,108,109],"td",{},"Client name(s)",[107,111,112],{},"Every client on the inspection",[92,114,115,118],{},[107,116,117],{},"Client first name",[107,119,120],{},"The first client's first name",[92,122,123,126],{},[107,124,125],{},"Property address",[107,127,128],{},"The full property address",[92,130,131,134],{},[107,132,133],{},"Inspection date",[107,135,136],{},"The scheduled date, or \"to be scheduled\"",[92,138,139,142],{},[107,140,141],{},"Inspector name",[107,143,144],{},"Your name",[92,146,147,150],{},[107,148,149],{},"Company name",[107,151,152],{},"Your organization's or business's name",[10,154,155],{},"Merge fields stay as chips while you edit and are only filled in when the\nreport is viewed or downloaded as a PDF.",[14,157,159],{"id":158},"using-comments-during-an-inspection","Using comments during an inspection",[47,161,162,172],{},[22,163,164,167,168,171],{},[26,165,166],{},"Narratives",": click ",[26,169,170],{},"Comments"," next to a multiline field. The picker\nlists that field's comments first, then others from the same subsection.\nThe comment is inserted where your cursor is.",[22,173,174,167,177,180,181,184],{},[26,175,176],{},"Findings",[26,178,179],{},"Use comment"," next to a warning's message, either in\nthe subsection or on the ",[26,182,183],{},"Warnings"," review page.",[10,186,187],{},"Search by title or text. Comments you've used recently are listed first.",[14,189,191],{"id":190},"saving-changes-back-to-the-template","Saving changes back to the template",[10,193,194,195,198,199,201],{},"When you reword a comment, or write something new that's worth keeping, the\ninspection's ",[26,196,197],{},"Template"," step lists it under ",[26,200,5],{},". For each\none you can:",[47,203,204,210,215],{},[22,205,206,209],{},[26,207,208],{},"Update"," the comment it came from (preselected when Eave knows which one),",[22,211,212,214],{},[26,213,208],{}," a different comment in the same subsection, or",[22,216,217,29],{},[26,218,219],{},"Save as a new comment",[10,221,222,223,226],{},"Reworded comments are checked by default. Brand-new text is unchecked, since\nmost of it is specific to that house. If someone edited the original comment\nin the template after this inspection started, you'll see a ",[26,224,225],{},"Conflict","\nbadge; updating will replace their edit.",{"title":228,"searchDepth":229,"depth":229,"links":230},"",2,[231,235,236],{"id":16,"depth":229,"text":17,"children":232},[233],{"id":83,"depth":234,"text":84},3,{"id":158,"depth":229,"text":159},{"id":190,"depth":229,"text":191},"Templates","Save reusable narratives and findings on a template, insert them while inspecting, and keep them up to date from the Template step.","md","i-heroicons-chat-bubble-bottom-center-text",{},true,"\u002Fhelp\u002Ftemplates\u002Fcomment-library",{"title":5,"description":238},"help\u002F03.templates\u002F5.comment-library","5-PLhbrDAp0THGZL7Eg715rqOaYqD5EIYvjIrIJfnVU",[248,270,295,316,349,374,403,424,433,446,455],{"title":249,"path":250,"stem":251,"children":252,"page":269},"Getting 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licensing","\u002Fhelp\u002Fsettings\u002Fbusiness-profile","help\u002F07.settings\u002F4.business-profile",{"title":425,"path":426,"stem":427,"children":428,"page":269},"Billing","\u002Fhelp\u002Fbilling","help\u002F08.billing",[429],{"title":430,"path":431,"stem":432},"Subscriptions & billing","\u002Fhelp\u002Fbilling\u002Fsubscriptions","help\u002F08.billing\u002F1.subscriptions",{"title":434,"path":435,"stem":436,"children":437,"page":269},"Repair Requests","\u002Fhelp\u002Frepair-requests","help\u002F09.repair-requests",[438,442],{"title":439,"path":440,"stem":441},"Repair requests","\u002Fhelp\u002Frepair-requests\u002Foverview","help\u002F09.repair-requests\u002F1.overview",{"title":443,"path":444,"stem":445},"Building a repair request","\u002Fhelp\u002Frepair-requests\u002Fbuilding-a-repair-request","help\u002F09.repair-requests\u002F2.building-a-repair-request",{"title":447,"path":448,"stem":449,"children":450,"page":269},"iOS App","\u002Fhelp\u002Fios-app","help\u002F10.ios-app",[451],{"title":452,"path":453,"stem":454},"Using Eave on iOS","\u002Fhelp\u002Fios-app\u002Foverview","help\u002F10.ios-app\u002F1.overview",{"title":456,"path":457,"stem":458,"children":459,"page":269},"Organization","\u002Fhelp\u002Forganization","help\u002F11.organization",[460,464],{"title":461,"path":462,"stem":463},"Inviting members","\u002Fhelp\u002Forganization\u002Finviting-members","help\u002F11.organization\u002F1.inviting-members",{"title":465,"path":466,"stem":467},"Sharing templates & reports","\u002Fhelp\u002Forganization\u002Fsharing-templates-reports","help\u002F11.organization\u002F2.sharing-templates-reports",[469,471],{"title":312,"path":313,"stem":314,"description":470},"Bring a template over from Spectora, HomeGauge, or other software with AI.",{"title":322,"path":323,"stem":324,"description":472},"How the client booking tool works, from turning it on to confirming a request.",1790208141618]