[{"data":1,"prerenderedAt":402},["ShallowReactive",2],{"help-\u002Fhelp\u002Fpayments\u002Frequire-payment-for-report":3,"help-nav":188,"help-surround-\u002Fhelp\u002Fpayments\u002Frequire-payment-for-report":397},{"id":4,"title":5,"body":6,"category":178,"description":179,"extension":180,"icon":181,"meta":182,"navigation":183,"path":184,"seo":185,"stem":186,"__hash__":187},"help\u002Fhelp\u002F06.payments\u002F5.require-payment-for-report.md","Require payment to view report",{"type":7,"value":8,"toc":170},"minimark",[9,31,38,43,46,75,79,90,94,101,131,145,150,154],[10,11,12,13,17,18,21,22,24,25,30],"p",{},"You can require clients to pay before they can view the published report. It's an opt-in setting (",[14,15,16],"strong",{},"off by default",") under ",[14,19,20],{},"Settings → Account → Payments"," → ",[14,23,5],{},", and it needs a ",[26,27,29],"a",{"href":28},"\u002Fhelp\u002Fpayments\u002Fsetting-up-stripe","ready Stripe account",".",[10,32,33],{},[34,35],"img",{"alt":36,"src":37},"The require-payment toggle","\u002Fhelp-media\u002Fpayments-settings.png",[39,40,42],"h2",{"id":41},"how-the-gate-works","How the gate works",[10,44,45],{},"While the requirement is on and an inspection has an unpaid fee:",[47,48,49,57,64],"ul",{},[50,51,52,53,56],"li",{},"The public report link shows a ",[14,54,55],{},"pay page"," instead of the report, and the report PDF is unavailable.",[50,58,59,60,63],{},"The moment payment clears, the report ",[14,61,62],{},"unlocks automatically"," — no action needed from you.",[50,65,66,67,70,71,30],{},"You can always ",[14,68,69],{},"unlock early"," by marking the inspection paid yourself (for example, if the client paid by cash or check). See ",[26,72,74],{"href":73},"\u002Fhelp\u002Fpayments\u002Fcollecting-payment","Collecting payment on an inspection",[39,76,78],{"id":77},"agreement-first-then-payment","Agreement first, then payment",[10,80,81,82,86,87],{},"If the inspection also has an unsigned ",[26,83,85],{"href":84},"\u002Fhelp\u002Fagreements\u002Foverview","pre-inspection agreement",", the client signs that first, then continues straight to payment, then reaches the report. It's one smooth path: ",[14,88,89],{},"sign → pay → report.",[39,91,93],{"id":92},"it-always-fails-safe","It always fails safe",[10,95,96,97,100],{},"The gate is deliberately cautious — a report is ",[14,98,99],{},"never"," locked when there'd be no way to pay:",[47,102,103,109,115,121],{},[50,104,105,108],{},[14,106,107],{},"Zero fee"," → not locked.",[50,110,111,114],{},[14,112,113],{},"Already paid"," (online or manually) → open.",[50,116,117,120],{},[14,118,119],{},"Bank transfer processing"," → the client sees \"your payment is processing\" and is never asked to pay twice; it unlocks when the transfer clears.",[50,122,123,126,127,130],{},[14,124,125],{},"Your Stripe account can't take payments right now"," (e.g. it slipped into review or was restricted) → the requirement is automatically ",[14,128,129],{},"paused"," and reports stay viewable, so no client is ever trapped.",[132,133,134],"note",{},[10,135,136,137,140,141,144],{},"Because of that last point, you can turn the requirement ",[14,138,139],{},"off at any time"," — even while your Stripe account is under review. You just can't turn it ",[14,142,143],{},"on"," until your account is Ready. When it's paused, the settings page tells you so.",[132,146,147],{},[10,148,149],{},"There's always a manual escape hatch: the report-view link you share directly from an inspection bypasses the payment gate, so you can send a report to whomever you choose regardless of payment status.",[39,151,153],{"id":152},"related","Related",[47,155,156,163],{},[50,157,158,162],{},[26,159,161],{"href":160},"\u002Fhelp\u002Fpayments\u002Fautomatic-payment-emails","Automatic payment emails & reminders"," — prompt clients to pay even with the gate off.",[50,164,165,169],{},[26,166,168],{"href":167},"\u002Fhelp\u002Fpayments\u002Fclient-payment-experience","What clients see when they pay"," — the pay page the gate shows.",{"title":171,"searchDepth":172,"depth":172,"links":173},"",2,[174,175,176,177],{"id":41,"depth":172,"text":42},{"id":77,"depth":172,"text":78},{"id":92,"depth":172,"text":93},{"id":152,"depth":172,"text":153},"Payments","Keep published reports locked behind payment, with safeguards 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overview","help\u002F05.agreements\u002F1.overview",{"title":299,"path":300,"stem":301},"Writing agreement templates","\u002Fhelp\u002Fagreements\u002Fwriting-agreements","help\u002F05.agreements\u002F2.writing-agreements",{"title":303,"path":304,"stem":305},"The client signing experience","\u002Fhelp\u002Fagreements\u002Fclient-signing","help\u002F05.agreements\u002F3.client-signing",{"title":307,"path":308,"stem":309},"Importing an agreement from a PDF","\u002Fhelp\u002Fagreements\u002Fimporting-an-agreement","help\u002F05.agreements\u002F3.importing-an-agreement",{"title":311,"path":312,"stem":313},"Managing agreements on an inspection","\u002Fhelp\u002Fagreements\u002Fmanaging-agreements","help\u002F05.agreements\u002F4.managing-agreements",{"title":178,"path":315,"stem":316,"children":317,"page":210},"\u002Fhelp\u002Fpayments","help\u002F06.payments",[318,322,325,327,329,330],{"title":319,"path":320,"stem":321},"Payments 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public-facing email","\u002Fhelp\u002Fsettings\u002Fpublic-email","help\u002F07.settings\u002F3.public-email",{"title":350,"path":351,"stem":352},"Business profile & licensing","\u002Fhelp\u002Fsettings\u002Fbusiness-profile","help\u002F07.settings\u002F4.business-profile",{"title":354,"path":355,"stem":356,"children":357,"page":210},"Billing","\u002Fhelp\u002Fbilling","help\u002F08.billing",[358],{"title":359,"path":360,"stem":361},"Subscriptions & billing","\u002Fhelp\u002Fbilling\u002Fsubscriptions","help\u002F08.billing\u002F1.subscriptions",{"title":363,"path":364,"stem":365,"children":366,"page":210},"Repair Requests","\u002Fhelp\u002Frepair-requests","help\u002F09.repair-requests",[367,371],{"title":368,"path":369,"stem":370},"Repair requests","\u002Fhelp\u002Frepair-requests\u002Foverview","help\u002F09.repair-requests\u002F1.overview",{"title":372,"path":373,"stem":374},"Building a repair request","\u002Fhelp\u002Frepair-requests\u002Fbuilding-a-repair-request","help\u002F09.repair-requests\u002F2.building-a-repair-request",{"title":376,"path":377,"stem":378,"children":379,"page":210},"iOS App","\u002Fhelp\u002Fios-app","help\u002F10.ios-app",[380],{"title":381,"path":382,"stem":383},"Using Eave on iOS","\u002Fhelp\u002Fios-app\u002Foverview","help\u002F10.ios-app\u002F1.overview",{"title":385,"path":386,"stem":387,"children":388,"page":210},"Organization","\u002Fhelp\u002Forganization","help\u002F11.organization",[389,393],{"title":390,"path":391,"stem":392},"Inviting members","\u002Fhelp\u002Forganization\u002Finviting-members","help\u002F11.organization\u002F1.inviting-members",{"title":394,"path":395,"stem":396},"Sharing templates & reports","\u002Fhelp\u002Forganization\u002Fsharing-templates-reports","help\u002F11.organization\u002F2.sharing-templates-reports",[398,400],{"title":168,"path":167,"stem":328,"description":399},"Walk through the public pay page from 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