[{"data":1,"prerenderedAt":429},["ShallowReactive",2],{"help-\u002Fhelp\u002Fbilling\u002Fsubscriptions":3,"help-nav":207,"help-surround-\u002Fhelp\u002Fbilling\u002Fsubscriptions":424},{"id":4,"title":5,"body":6,"category":197,"description":198,"extension":199,"icon":200,"meta":201,"navigation":202,"path":203,"seo":204,"stem":205,"__hash__":206},"help\u002Fhelp\u002F08.billing\u002F1.subscriptions.md","Subscriptions & billing",{"type":7,"value":8,"toc":185},"minimark",[9,22,29,34,41,55,59,81,88,92,107,112,124,133,137,140,166,169,173,180],[10,11,12,13,17,18,21],"p",{},"Eave is free to try and unlocks fully with ",[14,15,16],"strong",{},"Eave Inspect Pro",". Manage your plan under ",[14,19,20],{},"Settings → Billing",".",[10,23,24],{},[25,26],"img",{"alt":27,"src":28},"Pro Billing Settings","\u002Fhelp-media\u002Fpro-billing.png",[30,31,33],"h2",{"id":32},"the-free-trial","The free trial",[10,35,36,37,40],{},"Every account can create up to ",[14,38,39],{},"5 inspections for free"," — no time limit and no credit card required. You can explore the app, build custom templates, and set up your profile and organization without subscribing.",[42,43,44],"note",{},[10,45,46,47,50,51,54],{},"The free count is based on ",[14,48,49],{},"inspections created",", including any you later delete. Deleting an inspection does ",[14,52,53],{},"not"," free up a slot.",[30,56,58],{"id":57},"what-eave-inspect-pro-includes","What Eave Inspect Pro includes",[60,61,62,66,69,72,75,78],"ul",{},[63,64,65],"li",{},"Unlimited inspection reports",[63,67,68],{},"Photo\u002FVideo attachments on photo fields",[63,70,71],{},"Publishing reports directly to clients' email",[63,73,74],{},"Client report signatures",[63,76,77],{},"Custom inspection templates",[63,79,80],{},"Re-publishing reports with updates",[10,82,83,84,87],{},"Most of the app stays usable on the free tier — you can view and edit your existing inspections, manage settings, create an organization, and build templates. The subscription gate applies to ",[14,85,86],{},"creating new inspections"," beyond the free limit and to the Pro features above.",[30,89,91],{"id":90},"subscribe","Subscribe",[10,93,94,95,97,98,103,104,106],{},"From ",[14,96,20],{}," (or the ",[99,100,102],"a",{"href":101},"\u002Fpricing","Pricing page","), click ",[14,105,91],{},". You'll be taken to Stripe's secure checkout to enter payment. When you return, your status updates automatically and you're ready to go.",[108,109,111],"h3",{"id":110},"subscribing-from-the-ios-app","Subscribing from the iOS app",[10,113,114,115,119,120,123],{},"You can also subscribe inside the ",[99,116,118],{"href":117},"\u002Fhelp\u002Fios-app\u002Foverview","Eave iOS app"," — open the account menu and tap ",[14,121,122],{},"Subscription",". 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The same is true in reverse: an iOS subscription unlocks the web app for the same account.",[30,134,136],{"id":135},"manage-or-cancel","Manage or cancel",[10,138,139],{},"Once subscribed, the Billing page shows your plan status and renewal date.",[60,141,142,152],{},[63,143,144,147,148,151],{},[14,145,146],{},"Subscribed on the web?"," Click ",[14,149,150],{},"Manage subscription"," to open the Stripe customer portal, where you can update your payment method, view invoices, or cancel.",[63,153,154,157,158,161,162,165],{},[14,155,156],{},"Subscribed in the iOS app?"," Your plan is billed by Apple, so it's managed there — the Billing page shows a ",[14,159,160],{},"via Apple"," badge and links you to your Apple subscriptions. On your device you can also go to ",[14,163,164],{},"Settings → your name → Subscriptions",". Cancelling anywhere else isn't possible for an Apple plan.",[10,167,168],{},"Either way, if you cancel you keep access until the end of your current billing period, then return to the free tier.",[30,170,172],{"id":171},"if-your-status-looks-wrong","If your status looks wrong",[10,174,175,176,179],{},"If you just paid and the app still shows you as unsubscribed, use ",[14,177,178],{},"Refresh status"," on the Billing or Pricing page to re-sync with Stripe. It can take a moment for payment confirmations to come through.",[42,181,182],{},[10,183,184],{},"Each team member subscribes individually — a subscription covers one user, not the whole organization.",{"title":186,"searchDepth":187,"depth":187,"links":188},"",2,[189,190,191,195,196],{"id":32,"depth":187,"text":33},{"id":57,"depth":187,"text":58},{"id":90,"depth":187,"text":91,"children":192},[193],{"id":110,"depth":194,"text":111},3,{"id":135,"depth":187,"text":136},{"id":171,"depth":187,"text":172},"Billing","Understand the free trial, what Eave Inspect Pro includes, and how to manage your 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licensing","\u002Fhelp\u002Fsettings\u002Fbusiness-profile","help\u002F07.settings\u002F4.business-profile",{"title":197,"path":386,"stem":387,"children":388,"page":234},"\u002Fhelp\u002Fbilling","help\u002F08.billing",[389],{"title":5,"path":203,"stem":205},{"title":391,"path":392,"stem":393,"children":394,"page":234},"Repair Requests","\u002Fhelp\u002Frepair-requests","help\u002F09.repair-requests",[395,399],{"title":396,"path":397,"stem":398},"Repair requests","\u002Fhelp\u002Frepair-requests\u002Foverview","help\u002F09.repair-requests\u002F1.overview",{"title":400,"path":401,"stem":402},"Building a repair request","\u002Fhelp\u002Frepair-requests\u002Fbuilding-a-repair-request","help\u002F09.repair-requests\u002F2.building-a-repair-request",{"title":404,"path":405,"stem":406,"children":407,"page":234},"iOS App","\u002Fhelp\u002Fios-app","help\u002F10.ios-app",[408],{"title":409,"path":117,"stem":410},"Using Eave on iOS","help\u002F10.ios-app\u002F1.overview",{"title":412,"path":413,"stem":414,"children":415,"page":234},"Organization","\u002Fhelp\u002Forganization","help\u002F11.organization",[416,420],{"title":417,"path":418,"stem":419},"Inviting members","\u002Fhelp\u002Forganization\u002Finviting-members","help\u002F11.organization\u002F1.inviting-members",{"title":421,"path":422,"stem":423},"Sharing templates & reports","\u002Fhelp\u002Forganization\u002Fsharing-templates-reports","help\u002F11.organization\u002F2.sharing-templates-reports",[425,427],{"title":382,"path":383,"stem":384,"description":426},"Add your business details, license numbers, certifications, and profile info shown on reports.",{"title":396,"path":397,"stem":398,"description":428},"Let the buyer's side build a free \"ask list\" for the seller from your published report — turn it on per inspection or set a default.",1787848599035]