[{"data":1,"prerenderedAt":145},["ShallowReactive",2],{"changelog-\u002Fchangelog\u002Fflexible-scheduling":3},{"id":4,"title":5,"body":6,"date":127,"description":128,"emailSummary":129,"extension":130,"highlights":131,"image":137,"imageWidth":137,"meta":138,"navigation":139,"path":140,"seo":141,"stem":142,"tags":143,"__hash__":144},"changelog\u002Fchangelog\u002F0007.flexible-scheduling.md","Clients can hand the scheduling back to you",{"type":7,"value":8,"toc":119},"minimark",[9,13,16,21,24,27,31,48,55,59,62,67,86,89,93,112],[10,11,12],"p",{},"The booking page has always offered exactly one path: pick a day, pick a time,\nsubmit. That works right up until the client can't do it. They're relocating and\ndon't know their own calendar yet. They're at work. Or — most often — they\ngenuinely don't mind which morning it is and would rather you just tell them.",[10,14,15],{},"Until now, all three of those clients had to close the tab and call you. So did\nanyone who opened the link on a week where you had nothing open: the page said\n\"No open times right now — contact your inspector directly,\" which is the phone\ntag the booking tool exists to remove.",[17,18,20],"h2",{"id":19},"im-flexible-you-pick-a-time","\"I'm flexible — you pick a time\"",[10,22,23],{},"There's now a second option under the time slots. Choosing it skips the calendar\nentirely and sends you a request with no time attached, along with the client's\ncontact details and whatever they typed in the notes — which is where they'll\ntell you \"weekday mornings work best\" or \"any day after the 20th.\"",[10,25,26],{},"When you have no open availability at all, this is offered on its own instead of\nthe dead-end message. You might still be able to fit them in; now they can ask.",[17,28,30],{"id":29},"resolving-one","Resolving one",[10,32,33,34,38,39,43,44,47],{},"These requests show up on the inspection's ",[35,36,37],"strong",{},"Scheduling"," card as ",[40,41,42],"em",{},"\"Client asked\nyou to pick a time.\""," There's nothing to confirm, so there's no Confirm button —\nyou use ",[35,45,46],{},"Set date & time",", and the person who asked is already ticked in the\nemail list, so they hear the time you picked.",[10,49,50,51,54],{},"If you'd rather they pick after all, ",[35,52,53],{},"Ask client to pick a time instead"," sends\nthem back to the booking page.",[17,56,58],{"id":57},"setting-a-date-rebuilt","Setting a date, rebuilt",[10,60,61],{},"Which brings up something the scheduling tool has been quietly bad at: telling\nanyone. The old date field saved the moment you clicked a day — before you'd\npicked a time — and the only person who ever got an email was whoever submitted\na booking request. The other clients and the buyer's agent, who quite often want\nto be at the inspection, found out if you remembered to tell them.",[10,63,64,66],{},[35,65,46],{}," is now one window. You pick the day and the start time\ntogether, tick who should be emailed — clients and the buyer's agent are checked\nfor you — and save it all at once. Nothing is saved and nobody is emailed until\nyou click Save, so you can change your mind about a time without anyone hearing\nabout it.",[10,68,69,70,73,74,77,78,81,82,85],{},"Afterwards the card just tells you where things stand: ",[40,71,72],{},"\"Attendees emailed 2 days\nago — betty@…, agent@…\"",", or a plain ",[40,75,76],{},"\"Clients and the buyer's agent haven't been\ntold the time yet\""," with a button to fix that. Reschedule after telling people\nand it turns into a warning — ",[35,79,80],{},"attendees are holding the wrong time"," — with\n",[35,83,84],{},"Send updated time"," to email the same people again.",[10,87,88],{},"Confirming a booking request still emails everyone automatically. The client\npicked that time themselves; there's nothing for you to review.",[17,90,92],{"id":91},"will-they-be-there","Will they be there?",[10,94,95,96,99,100,103,104,107,108,111],{},"Every booking now asks the client whether they plan to attend — ",[40,97,98],{},"I plan to\nattend",", ",[40,101,102],{},"I won't be there",", or ",[40,105,106],{},"Not sure yet",". It shows as a badge next to the\nscheduled time, and unlike the booking notes, it ",[35,109,110],{},"stays on the inspection","\nafter you confirm the request rather than disappearing with it.",[10,113,114,115,118],{},"You can set it yourself too, in ",[35,116,117],{},"Client Attendance"," on the Inspection Details\ncard, for the clients who tell you over the phone.",{"title":120,"searchDepth":121,"depth":121,"links":122},"",2,[123,124,125,126],{"id":19,"depth":121,"text":20},{"id":29,"depth":121,"text":30},{"id":57,"depth":121,"text":58},{"id":91,"depth":121,"text":92},"2026-08-04","The booking page now lets a client ask you to pick the time instead of choosing a slot themselves, and everyone who might attend gets emailed the time you settle on.","The booking page used to offer exactly one path: pick a day, pick a time, submit. Plenty of clients aren't in a position to do that — they're relocating, they're at work, or they genuinely don't mind which morning it is. Now there's an 'I'm flexible, you pick a time' option right under the time slots, and it's the only thing shown when you have no open availability at all, so the page never dead-ends into phone tag. Alongside it, setting an inspection's date has been rebuilt: one window where you pick the day and time together and tick who to email, so the clients and the buyer's agent actually find out when the inspection is. The Scheduling card then tells you who was told and warns you if you reschedule after telling them. Clients are also now asked whether they'll be at the inspection, and that answer sticks to the inspection instead of getting lost in the notes.","md",[132,133,134,135,136],"\"I'm flexible — let your inspector pick a time\" is now an option on every booking page","No open slots no longer dead-ends the client — they can still send you a request","Setting a date now offers to email the time to your clients and the buyer's agent","The Scheduling card shows who was told, and warns you when you reschedule after telling them","Clients say whether they'll attend, and the answer stays on the inspection",null,{},true,"\u002Fchangelog\u002Fflexible-scheduling",{"title":5,"description":128},"changelog\u002F0007.flexible-scheduling",[37],"CQN5OqsXPqhMI7rZkt8CURkeb8KLKbynVF0LaDV16Mg",1787848600024]