[{"data":1,"prerenderedAt":240},["ShallowReactive",2],{"changelog-\u002Fchangelog\u002Fa-link-that-turns-visitors-into-inspections":3},{"id":4,"title":5,"body":6,"date":218,"description":219,"emailSummary":220,"extension":221,"highlights":222,"image":232,"imageWidth":232,"meta":233,"navigation":234,"path":235,"seo":236,"stem":237,"tags":238,"__hash__":239},"changelog\u002Fchangelog\u002F0016.a-link-that-turns-visitors-into-inspections.md","A link that turns visitors into inspections",{"type":7,"value":8,"toc":209},"minimark",[9,13,16,21,37,40,62,65,69,76,79,89,131,138,145,149,156,171,174,185,189,192,195,199,202],[10,11,12],"p",{},"Every part of scheduling so far has assumed you already know who the client is. You create the inspection, you generate a booking link, you send it to them. That works well for a job you've already talked about on the phone.",[10,14,15],{},"It does nothing for the person who found your website at nine at night and wants to ask about a house they're under contract on.",[17,18,20],"h2",{"id":19},"one-link-anywhere","One link, anywhere",[10,22,23,24,28,29,32,33,36],{},"Switch on ",[25,26,27],"strong",{},"Accept inspection requests online"," in ",[25,30,31],{},"Settings → Account → Scheduling"," — or on the ",[25,34,35],{},"Scheduling"," page — and you get a single, permanent link. Put it on your site, in your email signature, on the back of a business card.",[10,38,39],{},"Anyone who opens it sees your business name and logo and three short steps:",[41,42,43,50,56],"ul",{},[44,45,46,49],"li",{},[25,47,48],{},"The property"," — the address, and whatever you've asked visitors to answer about the job (see below).",[44,51,52,55],{},[25,53,54],{},"A preferred time"," — your real open slots, minus your other inspections, your time off and your buffers. Or \"I'm flexible — you pick a time.\"",[44,57,58,61],{},[25,59,60],{},"Their details"," — name, phone, email, and whether they plan to attend.",[10,63,64],{},"Only the address and a name are required. Asking a stranger for more than that is how a lead becomes a closed tab.",[17,66,68],{"id":67},"ask-your-own-questions","Ask your own questions",[10,70,71,72,75],{},"By default, the form asks one fixed question: ",[25,73,74],{},"\"What do you need inspected?\""," — one free-text box, identical for every inspector using Eave.",[10,77,78],{},"It's a reasonable default, and it's the wrong shape for a lead. What you actually need before you can quote a job is specific — how big is it, how old, is there a crawlspace, do they want radon — and none of that reliably shows up in a paragraph someone types at nine at night.",[10,80,81,82,84,85,88],{},"So you can decide what the form asks. On the ",[25,83,35],{}," page, next to your request link, there's a ",[25,86,87],{},"Customize questions"," button. Inside is the same field editor you already use for templates:",[41,90,91,97,103,109,119,125],{},[44,92,93,96],{},[25,94,95],{},"Text"," — short or multiline, for anything open-ended.",[44,98,99,102],{},[25,100,101],{},"Number"," — with an optional unit and a min and max. Square footage, year built, number of bedrooms.",[44,104,105,108],{},[25,106,107],{},"Yes \u002F No"," — crawlspace? pool? currently occupied?",[44,110,111,114,115,118],{},[25,112,113],{},"Dropdown"," and ",[25,116,117],{},"Multi-select"," — foundation type, which add-ons they want.",[44,120,121,124],{},[25,122,123],{},"Rating"," — with your own labels, for something like urgency.",[44,126,127,130],{},[25,128,129],{},"Date"," — closing date, or when they'd like it done by.",[10,132,133,134,137],{},"Mark any question required, add help text under it, and drag them into the order you want. Every question also supports the same ",[25,135,136],{},"conditions"," as a template field — ask \"Is there a pool?\" and have \"How old is the pool?\" appear only when they say yes. A visitor never sees a question that doesn't apply to them, and a hidden question is never required.",[10,139,140,141,144],{},"If you never open the editor, your link keeps asking the single free-text question it always has, with the same wording, the same placeholder, and the same help text. And if you customize it and change your mind, ",[25,142,143],{},"Reset to the default question"," puts it back.",[17,146,148],{"id":147},"it-arrives-as-a-draft","It arrives as a draft",[10,150,151,152,155],{},"A request creates a ",[25,153,154],{},"draft inspection"," on your account with the address, their name, email and phone already in place, and their answers listed question by question. You get a notification in the app, a push on your phone, and an email.",[10,157,158,159,162,163,166,167,170],{},"From there it's the flow you already know. The same ",[25,160,161],{},"Confirm"," \u002F ",[25,164,165],{},"Decline"," card you use for booking requests, then ",[25,168,169],{},"Complete Draft"," to add the fee, the agents, the agreement, and everything else a client never sees.",[10,172,173],{},"Nothing is booked and nothing is emailed to them on your behalf until you act. A request is a lead, not a commitment.",[10,175,176,177,180,181,184],{},"Two things about how answers are stored are worth knowing. ",[25,178,179],{},"Editing your form never rewrites an old request"," — each answer is saved together with the question exactly as it read when it was submitted, so renaming, reordering or deleting a question never changes a request you've already received. And ",[25,182,183],{},"answers survive confirmation"," — unlike the old request notes, which get cleared the moment you confirm or decline, answers stay on the inspection, which is precisely when you want them: you're setting a fee, and the answer to \"how many square feet\" is right there.",[17,186,188],{"id":187},"it-doesnt-need-your-calendar","It doesn't need your calendar",[10,190,191],{},"Working hours are optional here. If you publish them, visitors can pick a time. If you don't, they simply send the request and you schedule it afterwards — the link still works, and the request still shows up with Confirm and Decline waiting for you.",[10,193,194],{},"When someone does name a time, that slot is held while the request waits on you, exactly like a booking request. Two people can't ask for the same Tuesday morning.",[17,196,198],{"id":197},"turning-it-off-doesnt-burn-the-link","Turning it off doesn't burn the link",[10,200,201],{},"Switching the feature off stops the link working but keeps the URL. Turn it back on and it's the same link, so a card you had printed six months ago still works.",[10,203,204,205,208],{},"When you actually want to invalidate it — it ended up somewhere it shouldn't have — ",[25,206,207],{},"Generate a new link"," does that deliberately, and tells you what it's about to break.",{"title":210,"searchDepth":211,"depth":211,"links":212},"",2,[213,214,215,216,217],{"id":19,"depth":211,"text":20},{"id":67,"depth":211,"text":68},{"id":147,"depth":211,"text":148},{"id":187,"depth":211,"text":188},{"id":197,"depth":211,"text":198},"2026-09-04","One permanent link for your website, signature, or business card — anyone can use it to request an inspection, and it arrives as a draft with their details, and answers to whatever questions you ask, already filled in.","Scheduling has always started with you: you create the inspection, then send that client a link to pick a time. There was nothing for the person who found your website at 9pm and wanted to ask about a house. Now there is. Turn on Accept inspection requests online in Settings → Scheduling and you get one permanent link to put anywhere — your site, your email signature, the back of a business card. Anyone who opens it describes the property, answers whatever questions you've set up for it, leaves their contact details, and — if you publish working hours — picks a time from your real open slots. It lands as a draft inspection with the address, name, email and phone already filled in, plus a notification, a push, and an email. You confirm or decline exactly like a booking request, then Complete Draft fills in the fee, agents and agreement. Nothing is booked and nothing is emailed on your behalf until you say so. The link doesn't need working hours to work — without them, visitors just send the request and you schedule it — and turning the feature off keeps your URL, so a printed card never goes dead. By default the form asks one fixed question, \"What do you need inspected?\", but you don't have to leave it that way: go to Scheduling → Customize questions and add whatever you actually need to quote a job — square footage as a number, foundation type as a dropdown, add-ons like radon or a sewer scope as a multi-select, a date, a yes\u002Fno, a rating — using the same field editor you already use for templates, including conditional questions that only appear when an earlier answer calls for them. Every answer arrives on the draft inspection alongside the address and contact details, and in the email, listed question by question, saved with the question exactly as it read at the time so editing your form later never changes a request someone has already sent — and unlike the old free-text notes, they stay on the inspection after you confirm it, right where you need them when you're setting a fee.","md",[223,224,225,226,227,228,229,230,231],"One permanent request link for your website, email signature, or business card","Requests arrive as draft inspections with the client's address, name, email and phone already filled in","Choose the questions your link asks — text, number, yes\u002Fno, dropdown, multi-select, rating and date — with the same editor you use for templates","Conditional questions that only appear when an earlier answer calls for them","Works with or without published working hours — with them, visitors pick a real open slot","A requested time holds that slot, so two people can't ask for the same morning","Answers arrive on the draft inspection and in your email, listed question by question, and stay on the inspection after you confirm it","Confirm or decline it exactly like a booking request, then Complete Draft for the rest","Turning it off keeps your link, so anything already printed still works when you turn it back on",null,{},true,"\u002Fchangelog\u002Fa-link-that-turns-visitors-into-inspections",{"title":5,"description":219},"changelog\u002F0016.a-link-that-turns-visitors-into-inspections",[35],"UN8-NtsPjIg2_7W23K3zI4Ex6zN6gCbOsW9CBNYIwoE",1789674673336]